Refund policy
ALL SALES FINAL — CHROMA
All sales are final.
CHROMA does not accept returns, refunds, or exchanges under any circumstances.
No Returns / No Refunds
Once an order is placed, it cannot be canceled, returned, or refunded.
This applies to all items, including but not limited to:
- Incorrect size or fit
- Change of mind
- Delayed delivery
- Pre-orders, made-to-order items, and limited releases
Product & Sizing Responsibility
Please review all product descriptions, sizing information, and measurements carefully before purchasing.
CHROMA is not responsible for sizing or fit issues.
Damaged or Incorrect Items
In the rare event that an item arrives damaged or incorrect, please contact us within 48 hours of delivery.
We will review the issue and, at our discretion, may offer a replacement or store credit.
No refunds will be issued.
Shipping Issues
CHROMA is not responsible for lost, stolen, or delayed packages once the order has been transferred to the shipping carrier.
Acceptance of Terms
By completing a purchase with CHROMA, you acknowledge and accept this All Sales Final policy.
Contact
For order-related inquiries, contact:
CHR0.MA419@gmail.com